What is Communication? Characteristics and Classification of Communication

What is Communication? Effective communication is central to the success of any business organization. Communication is a pervasive activity which encompasses almost all facets of our lives. Much of our life is spent communicating with each other, be it at our workplace or in our family life. The term communication is derived from the Latin … Read more

Process of Listening

What is Listening? Effective listening is the process of analyzing the sounds, organizing them into recognizable patterns, interpreting the patterns and understanding the message by inferring the meaning. Listening is not to be confused with hearing. Hearing is a physiological process which involves receiving the sound waves by the eardrum and transferring them to the … Read more

Levels and Types of Listening

Levels of Listening Based on the effectiveness of the listening process, three levels of listening have been identified. Level 1 is that of Non-listening and is  the least desirable, followed by Level 2 which is Passive Listening. Level 3 is Active Listening, which is most desirable. Though we listen at all the three levels during … Read more

Poor Listening Habits

Poor Listening Habits Research shows that after two days we retain only one fourth of what we hear. In fact, we do not hear all that is said and forget many of the things we hear. This is a reflection of our poor listening habits. Inefficiency of listening can be harmful for the organization. Some … Read more

How To Improve Your Listening Ability

Improve Your Listening Ability Effective listening calls for efforts on the part of the speaker, listener as well as others concerned with the process to remove the barriers that come in the way of effective listening. Conscious efforts have to be made by the listener to improve his listening ability and develop effective listening skills. … Read more

Types of Communication in Organization

Types of Communication in Organization Communication is a very important part of any organization. It takes place among business entities, within markets, various groups of employees, buyers and sellers, service providers and clients, salesperson and prospective buyers, and within the organization and with the press. Communication can be Internal, External, Upward, Downward, Formal, Informal, Lateral, … Read more