How to Improve Your Communication Skills? Communication is one of the soft skills that improve the chances of building a strong career, success in any business, and helps in developing good relationships with people of different backgrounds and experts. Having poor communication skills can create conflict in a number of ways: It can harm an … Read more
What are Group Norms? Group norms are the informal guidelines of behavior and a code of conduct that provides some order and conformity to group activities and operations. These rules are expected to be followed by all the group members. These norms and rules usually develop gradually and informally as group members learn as to … Read more
What is Negotiation? In our daily life, we come across various instances of negotiations. A prospective employee may negotiate with his employer over his salary, a consumer may negotiate the price of the product with the salesman, and the management may negotiate with the workers union over work-related issues. It is through negotiation that parties … Read more
Conflict Management Except in very few situations where the conflict can lead to competition and creativity so that in such situations the conflict can be encouraged, in all other cases where conflict is destructive in nature, it should be resolved as soon as it has developed and all efforts should be made to know the … Read more
Causes of Conflict in an Organization The causes of conflict fall into three distinct categories. Accordingly, these causes can be restructured and placed into one of these categories. These categories deal with communicational, behavioral and structural aspects. Managers must understand the type of conflict situations so that they spend less time while dealing with them. … Read more
Types of Conflict Situations Since conflict has both positive and negative connotations and consequences, it must be looked into and managed for useful purposes. The management must survey the situation to decide whether to stimulate conflict or to resolve it. Thomas and Schmidt have reported that managers spend up to twenty percent of their time … Read more
What is Negotiation? Negotiation is the process of making joint decisions when the parties involved in negotiation have different and opposing preferences. Negotiation has special significance in situations of conflict, whether it is conflict between union and management in organizations or between countries such as China and Japan where negotiations may be required to resolve … Read more
